Design Systems & CX Diageo

Bedrock UI — Global Multi-Brand Design System

Founded and scaled Diageo's global design-token system — Bedrock UI — from a single pilot to the compliance backbone for 120 brands across 180 markets.

Role

Bedrock UI Founder & Lead (Player-Coach)

Focus

One compliant design system, scaled across 120 global brands

Timeframe

2018–2025 · Global FMCG · Design Systems

Bedrock UI design system principles — Diageo
The Challenge

Diageo's 120-brand portfolio faced development inefficiencies, high maintenance costs and severe GDPR and WCAG compliance risk. The business needed one unified ecosystem that protected brand equity while preserving creative flexibility for every market.

The Approach
  • Test & learn pilot. Validated the system with an initial Smirnoff Stockholm pilot site before wider rollout.
  • Atomic architecture. Built 35 global Figma components using Supernova design tokens, pushing code straight into the enterprise CMS.
  • Governed flexibility. Let brand agencies build custom components under strict compliance monitoring, backed by continuous training and drop-in sessions.
The Impact
  • Commercial return. Redesigned the core age-gate compliance component; A/B testing via GA and Quantum Metric validated a 10% conversion increase, worth an estimated $9M.
  • Global efficiency. Cut engineering defects and time-to-market while guaranteeing built-in GDPR and accessibility compliance worldwide.
  • Still active. Built with a lean internal team and one agency partner, Bedrock UI remains Diageo's foundational digital design standard.
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